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Responsible Gaming

Responsible Gaming

At Pinko Casino, we are deeply committed to promoting a safe and responsible gaming environment. While we strive to offer an entertaining and enjoyable experience, we also recognize that gambling can pose risks for some individuals. As a Canadian-regulated operator, we uphold strict responsible gaming standards in line with local regulations and best practices.

Our Commitment

We believe that gambling should always remain a form of recreational entertainment, not a source of stress or financial difficulty. To support our players, Pinko Casino offers tools, resources, and guidance designed to prevent problem gambling and protect vulnerable users — including minors, self-excluded individuals, and those who may experience signs of addiction.

How We Help You Stay in Control

We provide the following features to help you manage your play:

  • Deposit Limits: Set daily, weekly, or monthly limits to control how much you spend.
  • Loss Limits: Limit your potential losses over a defined period.
  • Session Time Reminders: Receive alerts when you’ve been playing for an extended time.
  • Timeout Periods: Temporarily suspend your account for a short cooling-off break.
  • Self-Exclusion: Voluntarily close your account for an extended period (6 months or more).

These tools are easy to activate via your account settings or by contacting our support team.

Underage Gambling Prevention

Pinko Casino strictly prohibits access to our services for anyone under the legal age of 19 (or the applicable legal age in your province or territory). We use advanced verification technologies to ensure all players meet age requirements, and we urge parents and guardians to install parental control software if minors have access to shared devices.

We recommend tools such as:

  • Qustodio
  • Net Nanny
  • CyberPatrol

Recognizing the Signs of Problem Gambling

If you or someone you know may be experiencing issues related to gambling, it’s important to recognize early warning signs. These may include:

  • Gambling beyond your financial means
  • Lying about gambling activities
  • Chasing losses
  • Feeling anxious, guilty, or depressed due to gambling
  • Neglecting work, family, or personal responsibilities

If you recognize these behaviors in yourself or others, we encourage seeking help immediately.

Support & Assistance

Pinko Casino collaborates with reputable organizations that specialize in gambling support. If you need help, please reach out to one of the following resources:

Our Responsibility

We continuously train our staff to identify risky behavior and respond appropriately. All customer support agents are equipped to guide users toward responsible decisions and available tools. In severe cases, we reserve the right to suspend or close accounts where we believe gambling harm is occurring.

Need Help?

If you have questions about our responsible gaming tools or wish to activate self-exclusion, please contact us at:Email:[email protected]
Live Chat: Available 24/7 in your account dashboard